McDonalds Has Done It – Have You?

Like many of you, I’m on the road travelling to client meetings, delivering workshops and meeting with new small business customers. Recently, I stopped into a McDonalds to get a coffee. I hadn’t been in a McDonalds in many years.…

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Is Change A Straight Line?

Is Change A Straight Line? When businesses talk about change it is often discussed as being a straight line. It goes from A to Z. That’s how it is. But change isn’t always a straight line or even straight forward.…

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Do You Convince Or Educate Your Clients?

Do You Convince Or Educate Your Clients? I was at a seminar recently. The audience was being whipped into a frenzy. The speaker was becoming more and more passionate. His voice became louder and louder. He was telling the audience…

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Avoid Rescuing Them

Avoid Rescuing Them The day finally arrived. It was a meeting that my client had been waiting to have for months. My client was finally meeting with this potential new customer. The meeting started off well with the usual pleasantries…

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